Limits You Set Yourself

Set Your Limits Inside Your 1xcasino Account

Play only from 18+, and every 1xcasino account carries deposit limits, session time reminders, cooling-off periods, self-exclusion and reality checks.

Set A Limit

Anjouan licensedOperating under license ALSI-914938 issued by Anjouan Offshore Finance Authority since 2017

Four Lines

You Want The Basics Before You Deposit

After this short table you will know who to ring and where your limits live.

Minimum age18+

Licensed byAnjouan Offshore Finance Authority, ALSI-914938

Gambling Helpline Aotearoa0800 654 655

Limit and exclusion help[email protected]

Inside The Account

Limit And Control Tools In Your Account

This block answers the worry that controls are hidden or hard to find.

A Ceiling That Holds

A ceiling on what you put in, checked every time you deposit. Switch it on before your first session, not after money has gone.

Time Passing Notice

A quiet note appears during play to tell you how long you have been signed in. Switch it on if sessions slide past what you planned.

Cooling-Off Periods

Play stops for a stretch you choose, then returns by itself. Switch it on when you want a clear break without giving up the account.

Self-Exclusion As A Step

Access to your account closes for a set stretch and cannot be reopened early. Take this step when play has stopped feeling like entertainment.

Check Time And Spend

Figures on screen show time spent and money staked as you play. Switch it on for an honest running count instead of a remembered one.

At The Settings

From Open Account To Set Limit In Minutes

Finished these steps, your deposit ceiling or time limit will be live in your account.

Top Of The Page

Three Ways To Cap

Pick what you want to cap: deposits, losses or session time. Read the description under each one so you choose the fitting control.

Your Own Figure

Set how long the cap should hold and choose the amount or duration. Check it reads the way you intend before you move on.

Read It Back

Confirm the change and read the summary that appears. Keep the confirmation email so you have a record of what you set.

Fun First, Pressure Later

Account history shows the pattern before you feel it: longer sessions, bigger deposits, chasing a loss. Catching it there is easier than catching it later, and a limit or a pause set today does the work for you.

Read down the list and see how many describe your play this week.

Playing longer than you planned, again
Depositing to win back what you lost
Hiding your play from people close to you
Thinking about the next session at work
Borrowing or dipping into savings to play
Feeling restless when you cannot play
Telling yourself this is the last time

At A Hard Point

Free Support In New Zealand

You will know which services are free, which are confidential and when each one answers.

Gambling Helpline Aotearoa

The helpline answers at any hour, including the ones where nothing else is open, and it is confidential. Players and their families can talk it through free. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Counselling comes free through this foundation, along with peer and cultural support and 18 clinics around the country. Relatives are welcome too, on weekdays from 8:30 to 17:00. pgf.nz

Safer Gambling Aotearoa

Information from Health New Zealand sits here for people who gamble and their families: signs of harm, practical tips and a finder for local support. safergambling.org.nz

A Short Pause Or A Long Stop

Step Back For Some Hours. A pause is the softer option: a break counted in hours or days, chosen in your account settings. During it the account stays open while play is closed, and the door reopens when the break ends.

No Early Way Back. Self-exclusion closes access instead of interrupting it. Set it in the account and it runs for up to 2 years, without an early exit. The account does not reopen for play until that full period has passed.

No Register Here. New Zealand has no national register for self-exclusion, so the account is where you exclude yourself. Choose the longest setting you need, then ask the helpline to help you hold to it.

Answers that settle

You Have Questions About Limits And Closing

Straight answers on tightening limits, closing your account and getting outside support.

Can I change a deposit limit later and where do I do it?+

Limit settings live in the same account section you used to set them, so any change happens in one place. You can pick a fresh figure there whenever your budget shifts. Set it before you play, not after a session goes badly.

How do I close my 1xcasino account for good?+

Yes, closing permanently is done through support rather than a button in settings. Write to [email protected] from your registered email and say you want the account shut. The team confirms once it is done, and that closes the door on further play.

Can a self-exclusion be lifted early if I change my mind?+

No. Self-exclusion runs for the whole period you picked and cannot be shortened partway through. That fixed length is the point of it, so choose a stretch you can live with before you confirm.

What do I do if someone in my family gambles too much?+

The Gambling Helpline Aotearoa advises relatives as well as players, on 0800 654 655 at any hour, or by free text to 8006. Counselling through the Problem Gambling Foundation is free and open to family members too. Speaking up early is a reasonable step.

Why does the casino ask for my ID and age?+

Legal age here is 18+, and identity and age are checked before an account is activated. That check protects younger people from gambling and keeps the records accurate for every player. It happens once, near the start.

Can I put limits on from my phone instead of a laptop?+

Yes. The mobile version carries the same account section, so limits, reminders and a pause are all reachable from your handset. Nothing about a limit is weaker for being set on a phone.